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How web tracking really works

Lesson 5 of 7

Attribution Basics

Attribution decides which marketing touchpoint gets credit for a conversion. Two ideas drive it: the lookback windowlookback windowHow far back in time an attribution model considers marketing touches when crediting a conversion. (how far back to consider touches) and the model (how to split credit among them).

The journeyDisplayOrganicEmailPaid searchSaleFirst-clickAll credit → first touch100%0%0%0%Last-clickAll credit → last touch0%0%0%100%Data-drivenCredit shared by data28%17%20%35%Same journey, different credit. Data-driven (GA4’s default) spreads it; first / last click concentrate it.

First-click hands everything to the touch that first found the customer (great for rewarding discovery, blind to what closed the deal). Last-click does the opposite: simple and predictable, but it ignores everything that warmed the user up. Data-driven, now the GA4 default, shares credit using observed patterns, harder to explain but often fairer.

This is also why two tools rarely agree: a click-based ad platform and a session-based analytics tool use different windows and models, so their conversion counts legitimately differ.

Key takeaway

Attribution is a choice of window and model. Different tools choose differently, so their numbers will not match, and that is expected.